Frequently Asked Questions
Everything you need to know about our heritage knitwear and services.
What is the history behind S. N. S. HERNING?
Founded in 1931 in Herning, Denmark, we are a family-owned company specializing in high-quality knitwear. We are most famous for our 'Fisherman' sweater, which features signature bubbles designed to provide insulation and protection for workers at sea.
Where are your garments manufactured?
To ensure the highest quality and maintain our heritage, all of our signature knitwear is still produced using traditional knitting machines and techniques, adhering to the strict standards set by our founder, Søren Nielsen Skyt.
How should I care for my wool sweater?
Wool is a natural fiber that is often self-cleaning. We recommend airing out your garment instead of frequent washing. If necessary, hand wash in cold water with a gentle wool detergent and always lay flat to dry to maintain the garment's shape.
What are your shipping options and delivery times?
We ship worldwide via premium couriers. Orders within Europe typically arrive in 2-4 business days, while international shipping usually takes 5-7 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be returned in their original, unworn condition with all tags attached. Please note that the customer is responsible for return shipping costs unless the item is faulty.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.